IT Business Applications Manager

Swan iT is searching for an IT Business Applications Manager for a 12month contract based in Cape Town.

Responsibilities:

• Application Portfolio Management: Manage the company's application portfolio, including the selection, implementation, maintenance, and retirement of applications. Align the application portfolio with business strategies and ensure optimal utilization of resources.


• Application Support and Maintenance: Oversee the support and maintenance activities for applications, including incident management, problem resolution, and user support. Collaborate with internal and external teams to ensure timely and effective issue resolution and service delivery.


• Application Enhancement and Upgrades: Coordinate application enhancement initiatives and manage the application upgrade process. Collaborate with business stakeholders to identify requirements, prioritize enhancements, and ensure successful implementation and deployment.


• Vendor and Contract Management: Manage relationships with application vendors and service providers. Collaborate with procurement and legal teams to negotiate contracts, ensure compliance with SLAs, and oversee the delivery of application-related services.


• Business Process Analysis: Work closely with business stakeholders to understand their processes and identify opportunities for application optimization and automation. Conduct business process analysis and recommend solutions to streamline workflows and improve operational efficiency.


• Regulatory Compliance: Ensure compliance of applications with relevant regulatory requirements, such as FDA regulations, GxP guidelines, and data privacy regulations. Implement necessary controls and procedures to meet compliance standards.


• Project Management: Lead application-related projects, including system implementations, integrations, and upgrades. Develop project plans, define milestones, allocate resources, and monitor progress to ensure projects are delivered on time and within budget.


• Change Management: Implement effective change management processes for application-related changes. Collaborate with stakeholders to assess the impact of changes, manage risks, communicate changes to end-users, and ensure smooth transitions.


• Team Leadership and Development: Provide leadership, guidance, and mentorship to the IT application team. Foster a collaborative and high-performance culture, promote professional development, and ensure effective utilization of resources.


• Continuous Improvement: Stay informed about emerging technologies, industry trends, and best practices in IT applications. Identify opportunities for process optimization, automation, and innovation. Drive continuous improvement initiatives to enhance the efficiency and effectiveness of applications.

Requirements:

• Bachelor’s degree in information technology, Computer Science, or a related field.


• 7-10 Years Experience in managerial level of similar role.


• SAP Certification, ITIL Certification, Project Management Certified (e.g. PRINCE2)


• Pharmaceutical or Healthcare industry experience is highly beneficial


• Proficiency in project management methodologies and tools. Demonstrated experience in leading application-related projects.


• Knowledge of generative AI, data analytics & science, RPA, IDP, process mining with proven track record of at least one such implementation. 

Apply today!